Ricky Casino Privacy Policy
Last updated: 28 May 2026Operator: Dama N.V., Abraham de Veerstraat 9, Willemstad, CuraçaoApplies to: all players accessing australia-ricky.com from Australia
This Privacy Policy explains how Ricky Casino collects, uses, stores and discloses personal information provided by Australian players. We comply with the Australian Privacy Act 1988 (Cth) and all thirteen Australian Privacy Principles (APP). If you have a question about your data, contact us at [email protected].
Information We Collect and Why
We collect two categories of personal information:
Account and identity data — collected when you register and during KYC verification:
Full legal name, date of birth, residential address
Government-issued photo ID number (passport, driver's licence)
Email address and phone number
Payment method details (card last four digits, crypto wallet address, Neosurf voucher reference)
Usage and technical data — collected automatically when you use the site:
IP address, device type, browser version and operating system
Session timestamps, pages visited, game history
Deposit and withdrawal transaction records
We collect this information to operate your account, process payments, comply with anti-money laundering obligations, and personalise your experience. We do not collect more data than necessary for these purposes (APP 3 — collection of solicited personal information).
How We Use Your Personal Information
Purpose | Legal Basis |
|---|---|
Account registration and management | Contract performance |
Identity verification (KYC/AML) | Legal obligation |
Processing deposits and withdrawals | Contract performance |
Responsible gambling monitoring | Legal and public interest |
Fraud prevention and security | Legitimate interests |
Marketing communications (opt-in only) | Consent |
Analytics and site improvement | Legitimate interests |
We do not sell, rent or trade your personal information to third parties for their own marketing purposes.
Disclosure of Information to Third Parties
We may share your personal information with:
Payment processors (e.g. card networks, crypto processors, Neosurf) — to complete your transactions
KYC/AML service providers — to verify your identity against applicable watchlists
Analytics providers (e.g. Google Analytics with IP anonymisation enabled) — to understand site usage
Regulatory authorities — when required by law or by the Curaçao Gaming Authority
Dama N.V. group entities — for shared platform operations under binding data-processing agreements
All third parties we engage are required to handle your data under confidentiality obligations equivalent to those set out here.
Data Storage and Cross-Border Transfers
Ricky Casino's infrastructure is operated by Dama N.V. from Cyprus. Your personal information may be stored on servers located in the European Union. EU-standard contractual clauses govern these cross-border transfers and provide protections at least equivalent to those under the Australian Privacy Act 1988 (APP 8 — cross-border disclosure).
Cookies
We use three categories of cookies:
Session cookies — required for site function; deleted when you close your browser
Analytics cookies — track aggregate usage patterns; do not identify individuals
Marketing cookies — used to serve relevant promotional content if you have opted in
You can disable non-essential cookies at any time via your browser settings without affecting your ability to log in or play. Note that blocking all cookies may prevent some site features from loading correctly.
Your Rights Under the APP
As an Australian resident, you have the following rights:
Right | APP Reference | How to Exercise |
|---|---|---|
Access your personal information | APP 12 | Email [email protected] |
Correct inaccurate information | APP 13 | Email [email protected] |
Complain about a breach | APP 1 | Contact us; escalate to OAIC if unresolved |
Opt out of marketing | — | Unsubscribe link in any marketing email |
Request data deletion | — | Submit written request via email |
We will respond to access and correction requests within 30 days. If we are unable to fulfil a request, we will explain why in writing.
Data Retention
We retain account and transaction data for a minimum of five years after account closure, as required by AML regulations applicable to licensed gambling operators. Anonymised analytics data may be retained indefinitely.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email to registered account holders at least 14 days before taking effect. Continued use of australia-ricky.com after that date constitutes acceptance of the updated terms.
Contact and Complaints
For privacy queries:Email: [email protected]
If you believe we have not handled your information correctly, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.